Visual Business Solutions

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Plumbing & HVAC

As an equipment dealer, service, or rental provider in the PHVAC industry, you need to keep your business focused on your customers. Highly demanding customers, shrinking product margins, and escalating expenses are among the many challenges facing service organizations today. Providing fast, responsive service isn't easy, especially when the industry is technical, components are complex, and the task is critical-such as keeping power on, equipment working, pumps and forklifts running, and buildings safe and secure. Timing is everything.

To remain competitive today, your service operation has be first-rate. To be profitable, you must be strategic about your use of resources, from personnel to parts. Productivity drives cost effectiveness-as well as response times. There is little room in the service industry for slow response, errors, or inefficient systems. You are under pressure from your customers to provide faster service, and from regulatory agencies to maintain meticulous records on service and maintenance issues. You can't afford to be lax about procedures. You can't settle for estimates on inventory levels, waste time on data discrepancies, or deal with dual data entry among disparate systems that don't share data.

Take your service operation to the next level.

What if:

  • You could perform at a higher level, maximize revenue, and take advantage of growth opportunities?
  • Your exceptional service becomes a competitive edge by becoming a vital resource to your customers?
  • You had a foundation in place to build long-term relationships and repeat sales?

Combine function and strategy.

The VBS team is committed to providing clients real value, by helping to achieve real success.

We know a new ERP system is one of the most resource-intensive projects a manufacturing team is faced with. By partnering with VBS, we guide you through the complex process by conducting an in-depth value discovery to assess your business. We help prioritize key business drivers, uncover the pains that constrain your processes, and identify the capabilities that bring the greatest value and ROI.

Client value is our highest priority.

Are you ready to implement ERP with a proven blueprint to success with guided support to transform and grow your business?

Schedule a consultation today>

Client Testimonials

Our success is based on the success of our clients. Here’s what people have to say about working with VBS.

  • "If your organization is deciding on a partner to assist with an implementation or upgrade, VBS is a prudent choice that will have a lasting impression.

    - CIO, Capital Equipment Company

  • "Having all of you joining Infor or our Partners means our future is really bright. We are glad to have you all part of the team."

    - VP, Customer Direct Sales, Infor

  • "The support we have received from VBS has always been very responsive with an answer, they call us and email as well for follow up."

    - IT Manager, Aerospace and Defense Company

  • This software, along with the VBS Support Team, has helped our company revamp our entire scheduling and reporting processes.

    - Master Scheduler, Metal Fabrication Company

  • "I think you managed to do a great job training the untrainable. The ECN process will be a good benefit to us."

    - Information Systems Manager, Manufacturing Company

  • "Nice work in leading our management team down a consistent, guided path (with a few nudges) for the last 10 months."

    - CFO, Cleveland Manufacturing Company

  • "The VBS implementation was great. I was very proud to inform the board that we were operational under budget by 30% and ahead of our projected schedule."

    - CFO, Metal Fabrication Company

  • AKG has increased sales 100% year over year in the past three years, and we credit Infor Visual ERP for allowing us to do that.

    - AKG of America

  • "Infor CloudSuite Industrial is an advanced, highly flexible solution that offers companies the functionality needed to remain competitive in today's highly complex, global environment."

    - Dina Gradis, Product Manager, Infor CloudSuite Industrial

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