• Visual Business Solutions | 6225 Old Middleton Road Madison, WI 53705

Client Testimonial

VBS client testimonials talk about relationships, trust, open and honest communication, product expertise and service excellence.

VBS was there whenever needed, even over a holiday weekend — The Andersons Testimonial

VBS was there whenever needed, even over a holiday weekend — The Andersons Testimonial 359 140 David Sheriff

“The customer service was unprecedented.” — Wendy Miller, IT Manager at The Andersons

Wendy and her team at The Andersons  were on an older Infor VISUAL ERP version and wanted to gain the added features and functionality of the newest release, so they called VBS for help. The Andersons were impressed at the high level of customer service they received. VBS gave candid communication and was there whenever needed, even over a holiday weekend. When The Andersons had other projects that took priority, VBS understood and adapted. Both teams worked closely together to ensure everyone was confident in the path to success prior to going live with the upgrade. 

The Andersons immediately realized benefits from the upgrade. They are working more efficiently and confidently for their customers and are optimistic for their future as they continue to improve. 

About The Andersons, Inc. 

The Andersons grows enduring relationships through extraordinary service, a deep knowledge of the market and a knack for finding new ways to add value as we have done for more than 70 years. 

OUR MISSION 

We firmly believe that our Company is a powerful vehicle through which we channel our time, talent, and energy in pursuit of the fundamental goal of serving God by serving others. Through our collective action, we greatly magnify the impact of our individual efforts to: 

  • Provide extraordinary service 
  • Help each other improve 
  • Support our communities 
  • Increase the value of our Company 

About VBS 

Visual Business Solutions (VBS) enables your business to focus on what you do best by developing solutions that make perfect sense. As a leading provider of Infor business application software solutions and consulting, we pride ourselves on our three differentiators that set us apart from the competition: Providing transparent and accountable projects, solving what others can’t, and real life experience, not just theory. Learn more about The VBS Way

VBS did what others said they couldn’t — Casey Products Inc Testimonial

VBS did what others said they couldn’t — Casey Products Inc Testimonial 224 246 David Sheriff

“The response time and willingness to train our employees have been incredible.” — Ruth Wojkowski, Vice President at Casey Products Inc 

Casey Products Inc knew they needed new help with their ERP system when its current features couldn’t fully support the business, so Infor paired them with VBS. Starting at the beginning of implementation, VBS did what other companies said they couldn’t by getting at the root of the problems and providing solutions to solve inefficiencies. At each phase of the process, Casey Products was informed of what was going on and involved in the decision making. When it came time for go-live, an upgrade was released and instead of VBS pushing the go-live and then asking a year down the road if they wanted to upgrade, VBS informed Casey Products about it right away and together they decided to upgrade before the initial go-live date. Proper training was also given to Casey Products’ employees, which the company had never experienced before. The training instilled confidence to the Casey Products team and reassured them they were ready to go-live, while also knowing they would have continuous support from VBS after go-live to stay up to date. 

Before working with VBS, Casey Products had over 40,000 reports a month that needed to be individually printed and reviewed. The reports alone took an enormous amount of time away from employees. Now, with the solutions VBS provided, reports can be viewed all at once without printing and employees are able to efficiently manage their time and spend it on critical business needs.  

About Casey Products Inc 

Casey Products was founded by Robert M. Casey and incorporated in 1969. The company, which began as a sales agent for fastener manufacturers, grew quickly and in 1977, Casey Products began warehouse operations in addition to sales activities. 

Today, Casey Products concentrates our business efforts on the specialty fastener area, and importing fasteners. We provide OEM customers with small lots, specialty plating, patching and other non-standard features that are generally not available from a manufacturer, along with high volume nuts, socket product and hex fasteners. 

About VBS 

Visual Business Solutions (VBS) enables your business to focus on what you do best by developing solutions that make perfect sense. As a leading provider of Infor business application software solutions and consulting, we pride ourselves on our three differentiators that set us apart from the competition: Providing transparent and accountable projects, solving what others can’t, and real life experience, not just theory. Learn more about The VBS Way

The relationship and working side-by-side instilled our team with confidence – Kaivac Testimonial

The relationship and working side-by-side instilled our team with confidence – Kaivac Testimonial 200 200 David Sheriff

“A true partner, not just a reseller.” Shari Nichols, Director of Systems & Process at Kaivac 

Kaivac knew their outdated, mainstream ERP system was unable to keep up with growing business demands, so Shari went searching for a new answer, which led the company to VBS. While working with VBS to update, Shari was impressed with how VBS worked side-by-side with Kaivac to bring them along in the process and make sure the system worked uniquely for their specific needs. Every step of the way, Kaivac felt fully and clearly informed. Conversations were always personable and simplified so Kaivac knew exactly how to use the system to its full potential. VBS even visited Kaivac multiple times onsite to fully relieve any pressing pain points. VBS didn’t just sell a product but put a human aspect to the relationship and truly partnered with Kaivac to deliver the best results.  

Since updating their system with VBS, Kaivac has been able to grow and strengthen. Currently, Kaivac has over 4,000 stores they work with, a number that before would have been impossible to obtain. Kaivac is confident they can continue to grow and provide a high-level of organization, which will ultimately give the best possible experience and service for their customers. 

About Kaivac 

Kaivac develops science-based hygienic cleaning systems that protect the health of building occupants while raising the value of cleaning operations. 

All of Kaivac’s cleaning technologies are designed from the start to remove the maximum amount of potentially harmful soils and bio-pollution in the most cost-efficient manner possible. Just as important, Kaivac incorporates scientific measurement into its systems to ensure hygienic outcomes for total facility wellness. Because, when it comes to potentially harmful microbial contamination, it’s important that you remove it, then prove it. 

About VBS 

Visual Business Solutions (VBS) enables your business to focus on what you do best by developing solutions that make perfect sense. As a leading provider of Infor business application software solutions and consulting, we pride ourselves on our three uniques that set us apart from the competition: Providing transparent and accountable projects, solving what others can’t, and real life experience, not just theory. Learn more about The VBS Way

prater-industries-logo

Quick communication, overnight adjustments and valued feedback set us up for success – Prater Industries Testimonial

Quick communication, overnight adjustments and valued feedback set us up for success – Prater Industries Testimonial 640 137 David Sheriff

“VBS gave immediate responses, quick updates and personal calls. The partnership with VBS and their interest in new ideas and feedback was very valuable.” — Pete Hinzy, Vice President and General Manager at Prater Industries

Due to the COVID-19 pandemic, Prater Industries realized excessive time was being spent on repetitive tasks, so Pete signed up for the VBS COVID-19 Response Kit. Right away, he saw the benefit of the free tool, but believed it could be enhanced and even more helpful. Pete shared with VBS his new ideas and requests for how the kit should function and the different options it should provide. VBS quickly embraced the ideas and made overnight adjustments to better support Prater’s unique business needs. Whenever a new idea was brought to VBS, an update was made, Prater was notified, and feedback was requested. VBS did not just offer a standard kit across the board, but they did the right thing and truly considered Prater’s needs and worked directly with them to achieve success. 

Prater is confident that when the economy reopens, they will be stronger and more resilient than before. Working with VBS has helped streamline Prater’s processes allowing their employees to keep up with growing business demands and provide the best experience and top-notch service for their customers. 

About Prater Industries 

Prater brings people together to provide process solutions that feed, nurture and house the world. They develop and provide innovative, tailored material size reduction, separation and process solutions. Prater offers a wide range of equipment for particle size reduction, enlargement, feeding and separation such as hammer mills, fine grinders, lump breakers, classifiers, rotary airlock valve feeders and more. All Prater equipment, parts and systems are designed and built to provide years of low maintenance, reliable service. Prater also offers highly skilled and experienced technical services on-site for start-up, troubleshooting and preventative maintenance. 

About VBS

Visual Business Solutions (VBS) enables your business to focus on what you do best by developing solutions that make perfect sense. As a leading provider of Infor business application software solutions and consulting, we pride ourselves on our three uniques that set us apart from the competition: Providing transparent and accountable projects, solving what others can’t, and real life experience, not just theory. Learn more about The VBS Way.