“The customer service was unprecedented.” — Wendy Miller, IT Manager at The Andersons
Wendy and her team at The Andersons were on an older Infor VISUAL ERP version and wanted to gain the added features and functionality of the newest release, so they called VBS for help. The Andersons were impressed at the high level of customer service they received. VBS gave candid communication and was there whenever needed, even over a holiday weekend. When The Andersons had other projects that took priority, VBS understood and adapted. Both teams worked closely together to ensure everyone was confident in the path to success prior to going live with the upgrade.
The Andersons immediately realized benefits from the upgrade. They are working more efficiently and confidently for their customers and are optimistic for their future as they continue to improve.
About The Andersons, Inc.
The Andersons grows enduring relationships through extraordinary service, a deep knowledge of the market and a knack for finding new ways to add value as we have done for more than 70 years.
We firmly believe that our Company is a powerful vehicle through which we channel our time, talent, and energy in pursuit of the fundamental goal of serving God by serving others. Through our collective action, we greatly magnify the impact of our individual efforts to:
- Provide extraordinary service
- Help each other improve
- Support our communities
- Increase the value of our Company
Visual Business Solutions (VBS) enables your business to focus on what you do best by developing solutions that make perfect sense. As a leading provider of Infor business application software solutions and consulting, we pride ourselves on our three differentiators that set us apart from the competition: Providing transparent and accountable projects, solving what others can’t, and real life experience, not just theory. Learn more about The VBS Way.