Do you experience?

  • Need VE support but don't have the headcount or budget for an FTE
  • Avoid security patches, version upgrades, etc., due to stability concerns
  • Have VE application issues/concerns related to system performance
  • Delay project or operational VE tasks because of resource constraints
  • Have frequent, unplanned outages related to VE stability
  • Have a planned VE upgrade but no available resource with the proper skill

If you answered 'yes' to any of the above issues:

Your company qualifies as a candidate for VBS:MANAGED Services. Aligned to our guiding principles, VBS provides onsite and remote managed services that help maintain increased value at a lower total cost of ownership -- without compromising service quality levels.


VBS:MANAGED Services consists of an initial assessment, on-going monitoring, proactive management and maintenance of client's Visual Enterprise and Infrastructure environments:

  • Enables higher up-time, availability and performance SLAs
  • Provides clients with a higher level of preventative maintenance, monitoring, and patch management with quicker response times
  • Automates tasks as much as possible to insure a "WOW" customer experience
  • Flexible in adapting to customer needs


  • Save time and money
  • Shared Resources - Higher availability and lower TCO (total cost of ownership) than a single full-time resource
  • Off-load tactical operational tasks, so internal staff can be strategically focused
  • Lower risk - 24 x 7 x 365 monitoring by an experienced engineering team with an average of 20+ years of knowledge managing complex Visual Enterprise and Infrastructure environments
  • Flexible in adapting to customer needs


  • Initial Assessment of Visual Enterprise and Infrastructure Environement(s)
  • 24 x 7 monitoring and issue resolution
  • High availability architectures
  • Remote and onsite resources
  • Preventative maintenance
  • Proactive application and database administration performed to industry best practices
  • Performance tuning
  • Security protection
  • Architecture recommendations
  • Capacity planning
  • Server and desktop support
  • Network administration
  • Backup and recovery best practices
  • Database upgrades and platform migrations


  • SLA managed reliability/performance
  • Monitoring and proactive management
  • Monthly status reports

With VBS as your trusted solution partner, we can lower your costs and improve stability and system performance, ensuring you get the most out of your ERP investment.